Support
Need help with Spurgeon HQ, or have an idea or a problem to report? Email us at john@spurgeonapp.com. In the app, you can also go to You → Help and feedback.
Account and signing in
I forgot my password. On the Sign in page, tap Forgot password. We’ll email you a code; enter it with a new password.
I didn’t get the email with my code. Check your spam or junk folder, and make sure the email address is spelled correctly. You can ask for a new code on the same page.
How do I delete my account? In the app, go to You → Settings → Account → Delete account. See Delete your account for more.
Premium
How do I cancel or change my subscription? Subscriptions are managed by Apple or Google. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile picture, then Payments and subscriptions, then Subscriptions.
I subscribed, but the app doesn’t show Premium. In the app, go to You → Subscription → Restore purchases, while signed in to the same Apple or Google account you used to subscribe.
Can I get a refund? Refunds are handled by Apple or Google. On iPhone, go to reportaproblem.apple.com; on Android, request one in Google Play.
Reading and listening
Who ranks the sermons? A Spurgeon scholar who has read every sermon in the library. He gives each one one to four stars; four stars mark the best three in every ten sermons.
What is the readers’ rating? Readers rate sermons on the scholar’s own scale, one to four stars. The sermon page shows the readers’ average beside the scholar’s stars. You can change your rating at any time.
Who reads the sermons aloud? An AI voice, not a human narrator. The words on screen follow it sentence by sentence.
Can I read without a connection? Yes. Every sermon you open is kept on your phone, so it opens again without a connection. Downloads, in You, lists them.
Where do the sermons come from? Spurgeon’s sermons are in the public domain. The texts come from the printed volumes of the New Park Street and Metropolitan Tabernacle Pulpit, and a few from Spurgeon Gems (spurgeongems.org).